If for any reason you are dissatisfied with your purchase, you may return it for another item or a refund within 30 days of receipt. Orders placed by resellers are eligible for return no more than 12 months from the date of invoice. Please note that all merchandise must be in saleable condition, complete, with no stickers. Shelf-worn stock will be returned to the customer as it is non-refundable.
- 1. When packing the return items, be sure to include the packing slip or invoice as this contains the information we will need to identify the order and issue a credit to the correct account. IF YOU DO NOT INCLUDE A COPY OF THE PACKING SLIP OR INVOICE, NO CREDIT WILL BE ISSUED!
- 2. Return shipping is the responsibility of the customer unless there was an error in order fulfillment.
- 3. Please send all return requests to: firstname.lastname@example.org